Access to information and geolocation technologies are fundamentally changing the way we solve problems. Today, a leader must put him or herself in the center, interconnected with the community. This is a profound shift in the nature of effective governance, from command and control, to collaborating toward progress.

Martin O’Malley served as the Governor of Maryland from 2007 to 2015. Prior to being elected as governor, he served as the Mayor of Baltimore from 1999 to 2007 and was a Baltimore City Councilor from 1991 to 1999. In City Hall, he implemented a program called CitiStat, a cutting-edge system that tracked how well Baltimore’s government was serving its citizens. The program won Harvard University’s Innovations in American Government Award, and TIME Magazine named O’Malley “one of America’s top five big city mayors.”